Join the Kitty Corner Social Club Team
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Kitty Corner Social Club is seeking enthusiastic, cat-loving individuals to join our team as Cat Lounge Experience Specialists. In this role, you’ll create magical moments for both our feline and human guests, ensuring an unforgettable, safe, and joy-filled experience. Our team members are the heart of this mission, bringing joy, knowledge, and exceptional service to every interaction - with humans and cats.
Key Responsibilities will include:
Front of House Duties - A Delightful Experience
Greet guests warmly and manage the check-in process, including handling of existing reservations and walk-ins
Ensure every guest signs necessary waivers prior to entry - regardless of age
Explain lounge rules; Removal of shoes, proper hand washing, house rules
Proactively identify and fulfill guest needs before they are expressed
Operate point-of-sale system for admissions and retail purchases
Maintain a clean and welcoming environment in all public areas
Creating magical moments for our guests, delivering exceptional service with the right tone and attitude
Assist with retail sales of t-shirts, art prints, cat toys, etc.
Coordinate and assist with special events, including book clubs, birthday parties, and corporate gatherings
Back of House Duties - A Tight Ship
Hours may be outside of normal business hours - early feedings, etc
Assistance with transport of cats to/from Iowa City Animal Care and Adoption Center for medical appointments
Provide compassionate care for our feline residents, including feeding, watering, grooming, snuggles, and socialization
Monitor cat health and behavior, reporting any concerns to management ASAP
Maintain constant cleanliness of cat living areas, using pet safe methods to clean up mishaps in a timely manner
Maintain cleanliness of cat litter room, including regular disposal of cat waste to exterior assigned spaces
Maintaining public restroom area, with hourly check-ins for cleanliness + supplies
Assist with inventory management of cat supplies and retail items
Cross-Functional Responsibilities - All The Things
Educate guests about cat behavior, positive interaction methods, and the adoption process
Facilitate positive interactions between cats and humans
Assist with social media content creation and promotion of events
Participate in ongoing training for animal care and customer service excellence
Qualifications:
Genuine love for cats and passion for animal welfare
Understanding the importance of animal adoption and its impact on our local animal populations
Excellent interpersonal and communication skills
Ability to multitask in a fast-paced environment
Flexibility to work in both front and back of house roles
Physical ability to stand for extended periods and lift up to 50 pounds
Experience in customer service or hospitality preferred
Knowledge of cat behavior and care is a plus
Required Training:
Completion of our comprehensive onboarding program, which includes:
Animal safety and handling
Customer service training
Operational procedures and systems, including POS system
Work Environment:
Fun, dynamic atmosphere with a team of cat enthusiasts
Immersive storytelling of our cat residents, how the space can benefit our guests, etc.
Attention to detail - With a focus on feline forward service, we will always be thinking of safety for our cats, guests, and maintain a joy-filled environment brimming with surprises and delights.
Opportunity for both part-time and full-time positions available
Exposure to cats throughout the workday (note to allergy sufferers)
Compensation:
At Kitty Corner, we offer competitive compensation packages to attract and retain top talent. The pay range for this position is $20-25 per hour, depending on experience and qualifications.At our cat lounge, we only have offers of a wonderful experience for all our guests. Our team members are the heart of this mission, bringing joy, knowledge, and exceptional service to every interaction. Join us in creating purr-fect memories for cat lovers in our community!
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Are you passionate about cats and creating magical experiences? Join Kitty Corner Social Club’s team of dedicated volunteers! As a volunteer, you’ll help create a purr-fect environment for both our feline residents and human guests.
Volunteer Responsibilities:
Cat Care and SocializationProvide loving attention and playtime to our resident cats
Assist with feeding, grooming, and basic cat care
Monitor cat behavior and report any concerns to staff
Guest Interaction
Welcome visitors and share information about our cats and adoption process
Educate guests on proper cat handling and lounge rules
Facilitate positive interactions between cats and guests
Lounge Maintenance
Help maintain a clean and welcoming environment
Assist with litter box cleaning and general tidiness
Support staff in preparing for and cleaning up after special events
Special Events Assistance
Help with set-up and coordination of book clubs, birthday parties, and other events
Provide additional support during busy periods or private gatherings
Qualifications:
Genuine love for cats and commitment to animal welfare
Friendly, outgoing personality with excellent communication skills
Reliability and ability to commit to regular volunteer shifts
Physical ability to stand, bend, and lift up to 25 pounds
Must be 16 years or older (parental consent required for minors)
Time Commitment:
Minimum of 4 hours per week for at least 3 months
Ability to attend an initial orientation and training session
Benefits of Volunteering:
Spend quality time with adorable cats in a fun, home-like setting
Gain experience in animal care and customer service
Gain experience in the working alongside the founding and launch of a woman-owned brand; from start to finish
Be part of creating joyful experiences for cat lovers in our community
Opportunity to support local cat adoption efforts
Meet like-minded cat enthusiasts and make new friends
Build confidence and work skills in a joy-filled environment
Be part of a team that aims to have an impact on our local community - fostering an environment of acceptance and open-mindedness
Training Provided:
Comprehensive orientation on cat care, lounge operations, and guest interaction
Ongoing guidance from experienced staff members
At our cat lounge, we only have offers of a wonderful experience for all our guests. Our team members are the heart of this mission, bringing joy, knowledge, and exceptional service to every interaction. Join us in creating purr-fect memories for cat lovers in our community!